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Employee and Management Training Videos Topics
Customer Service
Diversity
Harassment
Interviewing & Termination
Job Performance
Legal Compliance
Management
Motivation
OSHA
Teamwork
Union Issues
Most Popular Employee and Management Training Videos
It's About Respect: Recognizing Harassment In A Diverse Workplace
~Sign Now... Pay Later - Generic Version~
~Sexual Harassment In The Construction Industry~
~Union Realities: Talking With Employees~
~The Union Series: You're The First Line Of Defense~
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Video Topics

Customer Service
 
Exceeding Expectations Customer Service: The Royal Treatment Trainer's Toolkits VHS
Demanding Customers Customer Service: Difficult Customer ALERT Trainer's Toolkits/VHS
Point Of Impact Telephone Courtesy: The Royal Connection
Who Sold You This Then? Give 'Em The Pickle!
The 5 Values of GREAT Customer Service But I Don't Have Customers!
The Guest 2E The Difficult Guest
What Do You Say? How to Connect in Business in 90 Seconds or Less
If Looks Could Kill You've Got Customers!
Customer Service Training Scenes - Diffusing Hostility You've Gotta Be Kidding Me!
Customer Service at Work The Secret: Customer Service Uncovered
You're Not Listening Customer Service: The Royal Treatment DVD
Quality Service In The Public Sector The Respectful Workplace: Diffusing Hostility through Customer Service
No Complaints? Complaints & the Customer Complaints The Case of the Vanishing Customers
On the Receiving End Making Call Centers More Effective An Inside Job
Quality, Why Bother? Compaints and Quality Managment
So HELP Me - Employee Edition So HELP Me - Supervisor Edition

Diversity
 
Diversity Dilemmas Diversity Advantage: Food For Thought Trainer's Toolkit™
Diversity: Food For Thought Trainer's Toolkit™ It's About Respect: Recognizing Harassment In A Diverse Workplace
Diversity Now Diversity In The Real World
LaborLawTutor.com Web Based Diversity Training (Employee Edition) A Real World Guide to Diversity in the Workplace
Dealing With Diversity True Colors
Diversity Training Scenes Step Up! Speak Up!
The Fairer Sex? Age & Attitudes
The Ugly Truth Under Suspicion
Diversity: The Real Scene The Diversity Series: On the Threshold of Change
The Diversity Series: Gender and Sexual Orientation Workplace Issues The Diversity Series: Age and Physical Ability Workplace Issues
The Diversity Series: Diversity Training Scenes Diversity Challenges: What Would You Do?

Harassment
 
It's About Respect: Recognizing Harassment In A Diverse Workplace Sexual Harassment In The New Century: New Behaviors/New Issues
Sexual Harassment: You Make The Call Ending Sexual Harassment: Using Communication and Consideration
Sexual Harassment: A Manager's Guide ~Sexual Harassment In The Construction Industry~
~Sexual Harassment: Handling The Complaint - White Collar Version~ ~Sexual Harassment: Handling The Complaint - Blue Collar Version~
~Sexual Harassment: Handling The Complaint - Mixed Version~ ~Sexual Harassment: Understanding The Law - Management Version~
~Sexual Harassment: Understanding The Law - Employee Version~ ~Sexual Harassment In The Construction Industry - Spanish Version~
~Who's Guilty?~ Sexual Harassment: Is It or Isn't It? II
Sexual Harassment in the Workplace II: Identify. Stop. Prevent. Beyond Sexual Harassment: Other Forms of Harassment and Discrimination (Employee Version)
Sexual Harassment: New Perspectives ~Harassment/Termination Part 1- He Knows the Rules (A Training Trigger)~
Sexual Harassment: A High Price to Pay Sexual Harassment in the New Century: The New Management Challenge
Sexual Harassment Case Files With Catherine Crier A Real World Guide to Preventing Sexual Harassment in the Workplace
Avoiding Sexual Harassment: Beyond a Shadow of a Doubt Trainer's Toolkit Beyond Sexual Harassment: Other Forms of Harassment and Discrimination (Management Version)
Jack Cade's Nightmare A Matter of Respect: How to Recognize & Eliminate Disrespectful Behavior
Handling the Sexual Harassment Complaint Harassment Is: Retail Version
Harassment Is: Office Version Harassment Is: Industrial Version
Harassment Is: Hospitality Version Harassment Is: Government Version
In This Together Violence: The Risk from Within
Sexual Harassment: Is it or isn't it? Manufacturing Edition Sexual Harassment: Is It or Isn't It? Healthcare Edition
Step Up! Speak Up! Sexual Harassment: A Manager's Guide in California
Sexual Harassment: Know Your Rights Sexual Harassment for Healthcare: New Perspectives
Harassment: The Real Scene A Costly Proposition
Violence: Reducing Your Risk PATTERNS: Preventing Sexual Harassment
PATTERNS: Responding to Sexual Harassment PATTERNS: Rights & Responsibilities
PATTERNS Training Scenes Subtle Sexual Harassment: The Issue is Respect
You Can STOP Harassment: Taking Responsibility You Can STOP Harassment: The Responsible Leader
You Can STOP Harassment Training Scenes Let's Face It: Harassment Training for Supervisors
A Clear Picture: Harassment In The Public Sector

Interviewing & Termination
 
~Jury Friendly Termination~ Legal and Effective Employment Terminations
Legal And Effective Interviewing Skills Legal And Effective Interviewing II: The Right Questions
Hire For Attitude Hiring The Best
I'd Like a Word With You Interviewing For Industry
Interviewing: Getting Beyond The Image More Than A Gut Feeling III
Documenting Discipline You Be the Judge II
~FMLA/Retaliation - Rock-a-Bye, Baby (A Training Trigger)~ ~Harassment/Termination Part 1- He Knows the Rules (A Training Trigger)~
~Retaliation Part 2 - I'm Afraid You Have No Future in This Company (A Training Trigger)~ ~Harassment/Termination Part 2 - The Tip of the Iceberg (A Training Trigger)~
Legal Peril: 8 Management Pitfalls to Avoid Can You Spare a Moment? The Counselling Interview
Get Hired: How to Ace the Interview Documenting Discipline II
Care and Control: A Better Approach to Terminations Behavioral Interviewing: Taking the Guesswork Out of Recruiting
It's Your Choice: Selection Skills Fro Managers The Appraisal Interview: Lessons for Both Parties in the Appraisal

Job Performance
 
Continuous Performance Appraisal Chart Your Course
Dealing With Stress Communication Cornerstones: Building Trust
Performance Matters: The Need for Constructive Criticism Performance Matters: The Importance of Praise
Recognizing Drug and Alcohol Abuse The Dreaded Appraisal
Employee 101- Respecting The Team Keeping The Good Ones
Improving Performance Through Empowerment I'd Like a Word With You
~Job Performance Review~ The Goal: The How-To Version
Time Trap II The Human Touch Performance Appraisal II
Let's Talk! Performance Feedback 40 Hours: Invest in Yourself
Painless Performance Improvement That's Not My Problem
Beyond Appraisal: Managing Performance Every Day Leadership: Reach for the Stars
When the Going Gets Tough Giving Leadership Away
LEADERSHIP: What's Trust Got To Do With It? Leading With Persuasion
Moving Forward In The Aftermath Of Trauma Talk Isn't Cheap!
Would I Work For Me? Succeeding at Work - The Adventure Begins
Conflict Resolution Training Scenes Performance Review Series
Shiftwork: Circadian Survival Looking Forward: Your Performance Appraisal
Care and Candor - Making Performance Appraisals Work Insights To Better Mentoring
Communication Nightmares: Solutions To Your Top Communication Problems Fear & Stress In The Workplace: Managing The Global Challenge
Relationship Strategies Part 1 Relationship Strategies Part 2
No Privacy: Legal Issues In E-Mail Office Safety: It's A Jungle In There Trainer's Toolkit®
Safety Attitudes: Food For Thought Trainer's Toolkit® VHS Safety Attitudes: Food For Thought DVD
Video Display Terminals: The Battle For Comfort Quality: You Don’t Have To Be Sick To Get Better!
Stress: You’re in Control II Dialogue – Now You're Talking!: Communicating in a Diverse World
Communication Breakdown Good Company
Just In Time Information: Personal Issues Just In Time Information: Discrimination
Just In Time Information: Performance Management From Faking It To Making It
You'll Soon Get the Hang of It The Coach
Does the team work? Negotiating: tying the Knot
Body Language: What the Window Cleaner Saw Would I Inspire Me?
Leader Madness Assert yourself: learning to be assertive
Driven To Distraction Ethics In Action: Six Pillars of Character
Sacred Cows Make the Best Burgers Meeting Opener: Beyond Impossible
Discussing Performance Success is an Attitude
Ethics: The L.O.G.I.C. of Right

Legal Compliance
 
~ADA: Common Sense Compliance~ ~ADA: Understanding The Law~
Avoiding Litigation Landmines Communication Cornerstones: Building Trust
Respect In The Workplace Sexual Harassment In The New Century: New Behaviors/New Issues
Sexual Harassment: You Make The Call Family Medical Leave Act
Sexual Harassment: A Manager's Guide ~Jury Friendly Termination~
Legal And Effective Performance Appraisals Legal And Effective Interviewing II: The Right Questions
Workplace Violence: First Line Of Defense ~Sexual Harassment: Handling The Complaint - White Collar Version~
~Sexual Harassment: Handling The Complaint - Blue Collar Version~ ~Sexual Harassment: Handling The Complaint - Mixed Version~
~Sexual Harassment: Understanding The Law - Management Version~ ~Sexual Harassment: Understanding The Law - Employee Version~
Interviewing For Industry ~ADA: Construction Compliance~
Documenting Discipline Patient Confidentiality - It's Everybody's Job
~FMLA/Retaliation - Rock-a-Bye, Baby (A Training Trigger)~ ~Harassment/Termination Part 1- He Knows the Rules (A Training Trigger)~
~Retaliation Part 1 - He's Picking On Me (A Training Trigger)~ ~Retaliation Part 2 - I'm Afraid You Have No Future in This Company (A Training Trigger)~
~Accommodation - Day of Rest (A Training Trigger)~ ~Harassment/Termination Part 2 - The Tip of the Iceberg (A Training Trigger)~
~Termination - Step Aside (A Training Trigger)~ ~Documentation & Discipline - Falling Apart (A Training Trigger)~
Legal Peril: 8 Management Pitfalls to Avoid FLSA Case Files with Catherine Crier
ADA Case Files with Catherine Crier FMLA Case Files with Catherine Crier
Sexual Harassment Case Files With Catherine Crier E-mail Essentials
A Real World Guide to Preventing Sexual Harassment in the Workplace Jack Cade's Nightmare
Jack Cade's Nightmare II: Double Liability FLSA: Today's Overtime Regulations
Patient Rights: Keep Them in Focus Trainer's Toolkit Patient Confidentiality: Privacy in a High-Tech Era
The Fairer Sex? Age & Attitudes
The Ugly Truth Under Suspicion
Taking Control of Workplace Violence (2nd Edition) The ADA Revisited
No Privacy: Legal Issues In E-Mail Legal Issues For Managers: It's Just Not Fair
~FMLA Part 1 - Sick Again (A Training Trigger)~ ~FMLA Part 2 - He Didn't See It Coming (A Training Trigger)~
~FMLA Part 3 - Cutting It Close (A Training Trigger)~ ~FMLA Part 4 - The Big Let Down (A Training Trigger)~
~Constructive Discharge Part 2 - Transferred (A Training Trigger)~ ~Constructive Discharge Part 3 - I Quit (A Training Trigger)~
~USERRA - Just Trying To Be Helpful (A Training Trigger)~ ~Unauthorized Removal of Confidential Data - Just Personal Things (A Training Trigger)~
~Safety Absolute Part 1 - A Little Thing Like That (A Training Trigger)~ ~Unmerited Claim and Harassment Part 1 - She May Just Need Time to Adjust (A Training Trigger)~
~Unmerited Claim and Harassment Part 2 - The Other Side of the Coin (A Training Trigger)~ ~Unmerited Claim and Harassment Part 3 - Tough Decisions (A Training Trigger)~
~Constructive Discharge Part 1 - He's Been Fired (A Training Trigger)~ Making the ADA Work for You (Management Version)
~Employee Free Choice Act Card Tricks~ ~Employee Free Choice Act Card Sharks~
~Employee Free Choice Act Card Tricks - Spanish Version~ ~Employee Free Choice Act - 7 Chapters (7 Meeting Vignettes)~

Management
 
Supervisory Skills: Take Control Video Managing People Through Change
Supervisory Skills at Work A Manager's Guide
A Real World Guide to Preventing Sexual Harassment in the Workplace Ask For the Order
A Real World Guide to Diversity in the Workplace Business to Business Prospecting - Part III: Listening and Addressing Resistance
Business to Business Prospecting - Part I: Determine and Reach Key Decision Makers Business to Business Prospecting - Part II: Verify the Decision Maker and Ask for the Business
Business to Business Prospecting Series Between You and Me: Solving Conflict
But I Don't Have Customers! Chart Your Course
Communication Cornerstones: Building Trust Conflict Resolution Training Scenes
Continuous Performance Appraisal Documenting Discipline
Finding the Up in Upheaval FLSA Case Files with Catherine Crier
FLSA: Today's Overtime Regulations Giving Leadership Away
Diversity: The Real Scene In This Together
Jack Cade's Nightmare II: Double Liability Keeping The Good Ones
LEADERSHIP: What's Trust Got To Do With It? Leading With Persuasion
Legal And Effective Performance Appraisals Moving Forward In The Aftermath Of Trauma
Painless Performance Improvement Patient Confidentiality: Privacy in a High-Tech Era
Patient Rights: Keep Them in Focus Trainer's Toolkit Planning for Disaster: Floods, Earthquakes,Hurricanes and Tornadoes
Recognizing Drug and Alcohol Abuse Self Directed Work Teams: Getting it Done
Sexual Harassment Case Files With Catherine Crier Sexual Harassment in the New Century: The New Management Challenge
Beyond Appraisal: Managing Performance Every Day Succeeding at Work - The Adventure Begins
Taking Control of Workplace Violence (2nd Edition) Taking the Step Up to Supervisor
Talk Isn't Cheap! Teamwork: How Synergy Succeeds Trainer's Toolkit
Teamwork: What's Trust Got To Do With It? The ADA Revisited
The Blame Game The Gift of Learning
The Goal: The How-To Version The Leadership Pickles
The New Time of Your Life: The Fundamentals of Time Management The Practical Coach
The Sid Story The Unified Team
Time Management: A Productivity Plan Video Time Trap II
Training Ground: Supervisory Skills - White Collar Training Ground: Supervisory Skills Video - Blue Collar
When the Going Gets Tough Workplace Violence: First Line Of Defense
Workplace Violence: The Calm Before The Storm Would I Follow Me?
Documenting Discipline II Follow the Leader
Getting to Yes Video Workshop on Negotiation Care and Candor - Making Performance Appraisals Work
The Secret: Customer Service Uncovered Insights To Better Mentoring
We've Got To Stop Meeting Like This! VHS We've Got To Stop Meeting Like This! DVD
Legal Issues For Managers: It's Just Not Fair The Human Touch Performance Appraisal II
Legal Peril: 8 Management Pitfalls to Avoid ADA Case Files with Catherine Crier
FMLA Case Files with Catherine Crier Legal And Effective Interviewing Skills
Dealing With Diversity Improving Performance Through Empowerment
Leadership: Reach for the Stars Legal and Effective Employment Terminations
Legal And Effective Interviewing II: The Right Questions Let's Talk! Performance Feedback
Looking Forward: Your Performance Appraisal Quality Supervision For Industry
Sexual Harassment for Healthcare: New Perspectives Shiftwork: Circadian Survival
Violence: The Risk from Within Love 'Em or Lose 'Em: Employee Retention
Jamie's School Dinners Series Jack Cade's Nightmare
The Brain Game You Be the Judge II
Patient Confidentiality - It's Everybody's Job The Front of the Class: Learning to Lead
Video Display Terminals: The Battle For Comfort Managing From The Heart
Learning The Accounting Game: The Basics Compliance is Just the Beginning: Ethical Situations to Consider
MILLENNIUM: How Leaders Provide Performance Feedback - Leadership Capsules for the 21st Century MILLENNIUM: Leadership is ... Leadership Capsules for the 21st Century
MILLENNIUM: The Leader as Coach: Leadership Capsules for the 21st Century

Motivation
 
Chart Your Course The Sid Story
40 Hours: Invest in Yourself Ask For the Order
Finding the Up in Upheaval That's Not My Problem
The Leadership Pickles Climbing
Leadership: Reach for the Stars When the Going Gets Tough
Managing People Through Change The Passion Plan
The Leadership Pill The Coach
Does the team work? I Wasn't Prepared for That
Assert yourself: learning to be assertive Ethics In Action: Six Pillars of Character
Sacred Cows Make the Best Burgers Meeting Opener: The Gate Keeper
Meeting Opener: Dare to Dream Meeting Opener: Beyond Impossible
Meeting Opener: Everybody Loves a Winner!

OSHA
 
Defensive Driving: A Crash Course Defensive Driving: Prepare For The Worst

Teamwork
 
Chart Your Course Employee 101- Respecting The Team
First Among Equals The Helping Hand
Going To A Meeting Series Between You and Me: Solving Conflict
Jamie's Kitchen: Fifteen Lessons on Leadership Jamie's Kitchen: Fifteen Lessons on Teamwork
Compliance is Just the Beginning: Ethical Situations to Consider The Gift of Learning
Climbing The Blame Game
The Unified Team Giving Leadership Away
LEADERSHIP: What's Trust Got To Do With It? Leading With Persuasion
Would I Follow Me? Teamwork: What's Trust Got To Do With It?
Would I Work For Me? Succeeding at Work - The Adventure Begins
Conflict Resolution Training Scenes Teamwork: How Synergy Succeeds Trainer's Toolkit
Self Directed Work Teams: Getting it Done Jamie's School Dinners Series
Teamwork at Work Communication Nightmares: Solutions To Your Top Communication Problems
You're Not Listening Relationship Strategies Part 1
Relationship Strategies Part 2 One For All: Teamwork the Meerkat Way
Mixing Four Generations in the Workplace Teamwork With Pat Riley
The Leadership Pill Does the team work?
Would I Inspire Me? Leader Madness
Sacred Cows Make the Best Burgers 5 Questions Every Leader Must Ask: Engaging Your Team to Achieve Any Goal

Union Issues
 
~Sign Now... Pay Later - Generic Version~ ~The Union Series: You're The First Line Of Defense~
~The Union Series: Signing The Union Card~ ~Union Realities: That's Just Reality - Spanish Version~
~Union Realities: That's Just Reality~ ~Union Realities: Talking With Employees~
~Union Realities: Talking With Employees - Spanish Version~ ~Sign on the Dotted Line~
Unions: Making The Choice - Generic Version Unions Making The Choice - Teamsters Version
Unions Making The Choice - SEIU Version Unions Making The Choice - UAW Version
Unions Making The Choice - Steelworkers Version ~Sign Now... Pay Later - CWA~
~Sign Now... Pay Later - Generic - Spanish Version~ ~Sign Now... Pay Later - IAM~
~Sign Now... Pay Later - SEIU~ ~Sign Now... Pay Later - Steelworkers~
~Sign Now... Pay Later - Teamsters~ ~Sign Now... Pay Later - UAW~
~Sign Now... Pay Later - UFCW~ ~Sign Now... Pay Later - UNITE/HERE~
~Sign Now... Pay Later - Healthcare~ ~Sign Now... Pay Later - Healthcare SEIU~
~Sign Now... Pay Later - IBEW~ Unions Making The Choice - Generic
~They ARE Going to Vote! (UAW Version)~ ~They ARE Going to Vote! (CWA Version)~
~They ARE Going to Vote! (Teamsters Version)~ ~They ARE Going to Vote! (SEIU Version)~
~They ARE Going to Vote! (UFCW Version)~ ~They ARE Going to Vote! (Steelworkers Version)~
~They ARE Going to Vote! (UNITE/HERE Version)~ ~They ARE Going to Vote! (IBEW Version)~
~They ARE Going to Vote! (IAM Version)~ ~Employee Free Choice Act Card Tricks~
~Employee Free Choice Act Card Sharks~ ~Employee Free Choice Act Card Tricks - Spanish Version~
~Employee Free Choice Act - 7 Chapters (7 Meeting Vignettes)~ ~Card Signing Checklist~





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