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Length: 34:00 min.
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While this video covers crucial documentation completely, it also concentrates on using the job performance review process as a tool to improve management skills and workforce productivity.
Tracing the course of a year’s performance appraisal, the presentation demonstrates how a manager is able to retain a good employee, helping him to improve substantially while bettering his own supervisory skills.
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| • | Teaches supervisors how to use open-ended questions, listening skills, uninterrupted time, joint critiques and other successful techniques. |
| • | Illustrates right and wrong approaches to performance reviews in three steps: Setting Goals and Objectives, Coaching, and End of the Year Review. |
 
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| Program Content |
| VHS Video |
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